Legacy Luxury Guest House Privacy Policy
Effective Date: 2023 – 01 – 01
Welcome to Legacy Luxury Guest House (“we,” “us,” or “our”). At Legacy Luxury Guest House, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.
We may collect various types of information, including:
2.1. Personal Information: This includes your name, email address, phone number, postal address, and payment information when you make a reservation or use our services.
2.2. Guest Information: We may collect information about your stay, such as check-in and check-out dates, room preferences, and special requests.
2.3. Communication Data: This includes any communications you have with us, such as emails, messages, and feedback.
2.4. Usage Information: We collect data about your interactions with our website and services, including your IP address, browser type, device information, and browsing patterns.
2.5. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing and usage of our website. You can manage your cookie preferences through your browser settings.
We use your information for the following purposes:
3.1. To Provide Services: We use your personal information to process reservations, provide guest services, and fulfill your requests.
3.2. Communication: We may contact you with reservation confirmations, updates, and marketing materials based on your preferences.
3.3. Website Improvement: We analyze usage data to improve our website, services, and user experience.
3.4. Legal Compliance: We may use your information to comply with legal obligations and resolve disputes.
We may share your information with:
4.1. Service Providers: We share data with third-party service providers who help us manage our operations, such as payment processors and email service providers.
4.2. Legal and Safety: We may disclose your information to comply with legal requirements, protect our rights, and ensure safety.
4.3. Business Transfers: If we undergo a merger, sale, or transfer of assets, your information may be transferred as part of the transaction.
You have the following choices and rights:
5.1. Access and Update: You can access and update your personal information by contacting us.
5.2. Communication Preferences: You can opt out of receiving marketing communications from us at any time.
5.3. Cookies: You can manage cookie preferences through your browser settings.
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction.
We may update this Privacy Policy from time to time. The updated policy will be posted on our website, and the effective date will be revised accordingly.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@legacyguesthouse.co.za.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.